Seeking a full/part time position which will allow me to share my experience & knowledge of computers and work with the public. Committed to ongoing training and acquisition of knowledge.

Summary

Well versed in the procedures and intricacies of Information Systems Support. Including PC hardware, related peripherals, and software. Experience in preparing and training software applications at seminars as well as end user training. HTML and CSS language writing and graphic design.

Education

1997 San Joaquin Valley College - Fresno, CA: Network and Systems Administation

1995-1996 Clovis Adult Education - Clovis, CA: Medical Transcriptionist

1987-1989 Sierra Valley Business College - Fresno CA, Court Reporting

1983-1985 Eastern New Mexico University - Roswell, NM, Business Communications, Business Law/Administration

Skills
Software Applications

Microsoft Office 97, Windows XP 

Windows 95, Windows NT, Novel

Word, Excel, Access, Powerpoint, Lotus, HTML, Photoshop 

Internet

TCP/IP Protocol

Web page design using HTML

All versions of WordPerfect

DOS

Network and Systems Administration

PC Diagnostics and troubleshooting

Information Systems Support, including PC Hardware Ancillary and related peripherals

Software and Hardware Support

Installation and Maintenance of PCs and software

Fluent in HTML 4.0 with knowledge of tables, frames, style sheets, image mapping, and layout.

HTML and web publishing assistance to new users.

Java Script authoring and CGI-script implementation.

Internet Marketing and online publicity.

Knowledge of custom content delivery for browser type.

Work Experience

Independent Contractor (The PC Tutor)

06/17/05 - Present

Web Design & Maintenance \ Customer Support

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Pioneer Union Elementary School District

08/17/03 - 6/15/05

Web Design & Maintenance \ Customer Support 

Kings County District Attorney's Office

12/20/99 - 12/15/01

Family Support Officer \ Customer Support 

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Independent Contractor (The PC Tutor)
04/01/97 - 12/15/99

Software Application Training\ Customer Support 

Computer Consulting

Web Page Design

Computer troubleshooting\Help Desk

In-House training for Legal and Medical facilities

 

Legal Assistant (References Available)
11/04/85 - 5/30/96

Attributes:

Well organized, detail oriented, able to organize workflow, self-motivated and have the ability to work without supervision.  Excellent oral and written communication skills, good rapport with people.

References:  Available upon request